JPComputer Solutions.com.au FAQs

Can I make payment over the phone?

• Yes.
• For customers who do not wish to enter their credit card details online, JP Computer will contact you via phone once your order has been placed.
• First time credit card customers will go through a detailed authorisation process to ensure the security of your credit card information.

Credit Card - On Pickup : May I make payment on pickup?

• Please choose this payment method if paying by credit card in-store. VISA/Mastercard incurs a 2% surcharge, Amex incurs a 4% surcharge.
• The credit card holder must be present for card verification.
• In the unlikely event that you are sending someone else to pick up your order and cannot present the card, please download the credit card authorisation form below.
• The person picking up the order must provide their driver license which we will photocopy as proof of pickup.
• The credit card holder’s details will be verified by us first before the goods can be collected.
• Download Credit Card Authorisation

Direct Deposit - How is this done?

• Our banking details are as follow:
• Bank: ANZ
• Account Name: JPComputer Solutions Pty Ltd
• SWIFT CODE: ANZBAU3M
• BSB Number: 014500
• Account Number: 280650859
• Please enter the JP Computer Solutions Payment Reference Number as the reference.
• Once paid you can log into your JP Computer Solutions Account and enter the payment details to your order, this will help us in identifying your payment.
• Payment must be cleared by our bank before orders can be dispatched or picked up, which can take up to 2 working days. Please call to confirm if you are unsure.

Can I pay with EFTPOS?

• Yes.
• There is no surcharge for EFTPOS payments.
• EFTPOS has a daily withdrawal limit of $800-$1000.
• You can change your EFTPOS withdrawal limit with your bank.
• Cash outs are not available.