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JPComputer Solutions.com.au Delivery Methods
Information within this page is provided only as a guide for customers to understand our delivery services and the couriers we use and how they operates.
Internet orders placed before 1pm usually can be dispatched the same day provided the goods are in stock and payment has been cleared. Orders placed after 3pm usually will be processed and dispatched to customers the next working day, assuming all the parts are in stock and the payment has cleared. As our couriers do not pick up from JPComputer on Saturdays, all orders with parts and payment ready placed after 3pm, will be dispatched on the next business day.
We can not guarantee the exact courier delivery time or arrange time of delivery for you because all couriers have different delivery routes which changes daily. If your order is urgent, please notify us and we'll endeavour to get it out as soon as possible, there will be extra charges required for same day or overnight delivery. When your order has been dispatched, we will send you an email to notify you. This email will include details such as the courier's consignment number which can be used for tracking purposes on the courier's website. You can use the consignment number to contact the courier directly for any inquiry should you feel the delivery has taken longer than it should. Some courier will not be able to track the consignment without firstly filling in a proof of delivery request, in this case we will have to do this on your behalf. You must ensure that the address you use for delivery has someone to receive your order. You should also contact us if you want to redirect your delivery as courier will not do this for you. Extra cost will apply if redirection is required.
We do NOT ship to a PO BOX or Parcel Locker delivery addresses, it must be a physical address.
If you're sending it to a non residential address, please make sure you let us know the name of the company or the building. When goods are delivered to a reception area and not signed personally by the purchaser, we can not guarantee the security of your goods, its customers responsibility to ensure that delivery address is secure.
TNT - Overnight Express (Call 13 11 50)
StarTrack Express Road Express (Call 13 23 45)
Star Track Express leads the industry as the express freight and logistics company focused on the future - with a genuine commitment to the latest and best technology, the best people and superior freight handling facilities.
We normally use Star Track for large/bulky orders that requires express delivery.
The delivery time table below is the approximate earliest - latest delivery times.
Destination Delivery Time
Some remote areas may take longer than the above guide.